Creating the future. Making life better.
I have 24 years of experience in community college education, including classroom teaching, grant development and management, academic and senior administration.
Most of my career in education was spent in institutional effectiveness and institutional research, where I developed expertise in strategic management and planning, leadership, systems thinking, data-driven decision making, accreditation and compliance reporting.
As a consultant for forward-thinking organizations, I also am continuing my research into the effective management of complex human systems, the economics of community colleges in the 21st century and the economics of environmental sustainability.
Beyond modeling and data, I understand the community college - its realities, its constraints, its opportunities. I can help you convert insights from your data into practical strategies that impact your students and other stakeholders. Through analytics I will help you change the way you think about education and how you make decisions.
I work with social entrepreneurs – people who want to tap into our innate gifts of creativity and innovation to improve how we educate the next generation, how we define the values that drive our economy and how we balance our needs with the resources of the natural world. Social entrepreneurs are in every sector of human life, including K-12 and higher education, the nonprofit world, and business and industry. My ideal client wants to make a better world, whatever sector they represent.
Whether it is engaging in a long-term project or helping you solve a management problem, make a better decision, or attain accreditation or compliance, I can bring my skills in leadership, organization, management, research and analysis and communication to your organization. My goal is to help you define and achieve your purpose with greater effectiveness, operate with greater efficiency, and maximize your impact on the world. I can help you understand the deeper dynamics of your organization and its relationship to its stakeholders and help you see how you can influence your organization to get better results.
My One Big Thing in my professional life is to help organizations become more sustainable, function more efficiently, achieve their purpose more effectively, and thrive under any circumstance. Today, analytics is a powerful means of achieving a high level of performance, and I can help you build an analytics capability along with the organizational, human and technological capabilities that analytics require.
I started my professional life as a journalist, working for newspapers and radio stations and covering politics, government, business, and the economy. I have been a faculty member in several disciplines and have worked as a grant writer.
As a leader in institutional effectiveness, I helped define data standards and establish a data governance approach that assured the accuracy of institutional data. I managed compliance reporting and showed other institutional leaders how to leverage large compliance data sets to support a comprehensive program of research and analysis on college operations and outcomes.
In my Institutional Effectiveness work, I employed the best applied social research methods to an ongoing inquiry into the dynamics of my institution, describing where it appears to be going, what decision makers need to know today and what decisions they need to make in the future. As a senior administrator I helped the leadership of my institution adopt strategic management practices based on the principles of complexity and continuous quality improvement. I led strategic planning and continuous improvement efforts.
Working at a community college, where resources are typically lean, I devised an approach to Business Intelligence that can be applied with minimal data tools and still achieve greater insight into operations. As part of my BI work, I introduced data models that promoted deeper understanding of the complex interactions of academics, enrollment and finance and helped senior decision makers apply those models in problem solving and policy formation in programming, enrollment strategy, tuition pricing and strategic financial planning.